From WhatsApp to Workflow

Turn messages into structured appointments, reminders, and follow-ups.

Before: WhatsApp-Only Scheduling

  • Appointments live inside chat threads and are easy to lose.
  • Reminders are manual and inconsistent.
  • No clear queue or lobby visibility for the team.
  • Inventory and billing are tracked elsewhere.

After: The Übik Workflow

  • Convert a message into a structured appointment in seconds.
  • Automatic reminders go out by WhatsApp or email.
  • Send digital receipts, prescriptions, and waivers from the same flow.
  • Kiosk check-ins and lobby display support the visit flow.
  • Optional virtual appointments run inside the same interface.

Typical Flow

  • Client messages the clinic on WhatsApp.
  • Front desk creates the appointment and assigns staff.
  • Übik sends reminders and follow-up messages automatically.
  • Client checks in via kiosk or is queued in the lobby display.
  • Post-visit communication can be sent from the same system.

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